Authorised Service Provider


Highpoint has been exclusively appointed by Acer as the Service Provider in Malaysia.

As such, Highpoint engineers are fully trained, equipped, and capable to handle the repairs of Acer's full range of products such as desktop, notebook, tablet, projector, mobile phone, monitor, server and so on.


For more than a century, Brother has won recognitions as a brand synonymous with delivering product innovation and customer satisfaction.

It is only natural for Brother to establish a bond with Highpoint to provide the best service to their customers in repair related of their Colour / Monochrome Inkjet and Laser Printers as well as Multi-Function devices.



Internationally recognized as a market leader, Epson is a brand that reflects superior quality, versatility and excellent value for money.

Commited towards high standards of excellence, Epson has appointed Highpoint to handle repairs for their Colour / Monochrome Inkjet and Laser Printers as well as Multi-Function devices.


Established in 1958, LG Electronics has since led the way into the advanced digital era thanks to their technological expertise acquired thru years of manufacturing.

Boasting a host of state-of-the-art features and designs that are as sophisticated as they are functional, new domestic appliances have never been so exciting and Highpoint is well equipped and trained to service, and install LG's latest PuriCare line's of Air and Water Purifier, TV and also monitor.



As a digital leader, Samsung is dedicated towards developing innovative technologies that create new market, and enriching people's lives while remaining ethical and responsible.

Highpoint strongly shares this vision for a better tomorrow, and established a successful relationship in supporting the repairs of Samsung product such as notebook, monitor, printer, Consumer Electric product, and mobile device.


Servex has been known as one of the top suppliers of high quality ICT products, and earning the reputation as the leading "one-stop" computer component distributor in Malaysia.

In it's commitment towards superior service standards, Servex has built strategic alliances with highly reputable business partners such as Highpoint.

Highpoint handles the RMA claims for Servex's Apacer thumbdrive & RAM, Asus motherboard & VGA card, Toshiba/Seagate Harddisk and PK UPS as well as Apple's DOA claim for Apple products such as notebooks, desktops and tablets.



A worldwide technology leader in the media and entertainment sector, Technicolor is at the forefront of digital innovation.

Highpoint truly understands the need to continuously keep abreast of latest technological advances and as such has gained Technicolor's trust in handling repairs for their Astro decoders.


Jabra, part of the GN Group, established almost 150 years ago and until today, the only company creating consumer headphones, professional headsets and hearing aids under one roof.

Jabra take these capabilities and work with single-minded purpose – to make your life sound better.



ZTE is one of the top mobile handset and smartphone manufacturers in the world, offering a complete range of mobile devices, including mobile phone, tablet and mobile broadband modem.

In order to meet the fast growing demands of the Malaysian market for nationwide support, ZTE Mobile Devices has appointed Highpoint as their Authorised Service Provider.


ViewSonic has been a market leader with some of the latest visual technologies on the market for more than two and a half decades.

Dedicated in providing their customers and partners with complete, intelligent, interactive and integrated solutions that best meet their computing needs, Viewsonic appointed Highpoint in 2016 to provide warranty support for their products.



Set apart by the unique philosophy of “Because it matters”, BenQ is committed to empower people today to live better, increase efficiency, feel healthier and enhance learning through people-driven, innovation-fueled products, services and solutions.

BenQ has appointed Highpoint to provide support services for their digital projector, professional monitor, interactive large-format display & mobile device.


Dahua Technology is a world-leading video-centric smart IoT solution and service provider. The company has devoted itself to technological innovation and continues to explore emerging opportunities based on video IoT technologies.

Committed to the mission of “Enabling a safer society and smarter living”, Dahua Technology will adhere to the core value of "customer-centered ", and as such partnered with Highpoint to provide warranty service to its customers in Malaysia.



Gigabyte offers a comprehensive product lineup that aims to “Upgrade Your Life.” With expertise encompassing consumer, business, gaming, and cloud systems, Gigabyte established its reputation as a leader in the industry with award-winning products

Being consumer oriented from product design to end of value chain, Gigabyte has built up a complete service network globally by engaging industry leaders such as Highpoint to provide top notch warranty support services for their valued clients. 


Aorus, a premium gaming brand powered by Gigabyte, delivers a full spectrum of gaming products ranging from gaming laptops, motherboards, graphics cards, mechanical gaming keyboards, to many other gaming hardware and gears, offering the most extreme gaming experiences for enthusiasts worldwide!

The experience is complete with Highpoint's warranty support for their customers in Malaysia.




Thunderobot offers a wide range of products that are carefully designed down to the last detail to satisfy the needs of its users: demanding players, including both professionals and amateurs.

In sharing this dedication to it's user, Highpoint will support Thunderobot in service and repair of their gaming notebook.


As a world leading gaming brand, MSI is the most trusted name in gaming and eSports. MSI has dedicated countless hours, and numerous resources to the eSports community to support the world’s most aspiring gamers and leverage their gaming expertise to further optimize the product design.

The determination to surpass past achievements has made MSI a ‘True Gaming’ brand throughout the industry! and should it be needed, Highpoint is there to support the community in repairing their gaming machine.


Canon is committed and will continue to strive to become a household name and a leading brand, sought after for its quality and reliability in products and services - living up to its corporate tagline, Delighting You Always, for now and well into the future.

In supporting this vision, Highpoint has been appointed as the service provider to repair Canon consumer printer.


Huawei is a leading global provider of information and communications technology (ICT) infrastructure and smart devices that are committed to bring digital to every person, home and organization for a fully connected, intelligent world.

In achieving that, the customer will need the best of support for their digital product, and Highpoint is commited into fulfilling it as the service provider for their commercial laptop line.




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