Authorised Service Provider

As Acer's exclusively appointed Service Provider for all Acer products, Highpoint's engineers are fully trained and capable in handling repairs for Acer's full range of products, ie. Desktop, Notebook, Tablet, Projector, Mobile Phone, Monitor, Server, etc..   For more than a century, Brother has won recognition as a brand synonymous with delivering product innovation and customer satisfaction so it was only natural for Brother to establish a bond with Highpoint in servicing their customers' needs for repairs related to Brother Colour/Monochrome Inkjet and Laser Printers as well as Multi-Function devices.
Epson is a brand which reflects superior quality, versatility and excellent value for money and is internationally recognised as a market leader. In keeping with their commitment towards high standards of excellence, Epson has appointed Highpoint from July 2000 onwards to handle repairs for their Colour/Monochrome Inkjet and Laser Printers as well as Multi-Function devices.   The world's largest set-top box and advanced residential gateway supplier has entrusted Highpoint to handle the repairs for their Astro decoders.

A digital leader.... A responsible global citizen... A multi-faceted family of companies... An ethical business... Samsung is dedicated towards developing innovative technologies and efficient processes that create new markets, enrich people's lives and continue to make Samsung a digital leader. Highpoint strongly shares Samsung's vision for a better tomorrow and has established a successful business relationship in supporting the repairs of Samsung notebooks, monitors, printers, Consumer Electric products and mobile devices   Since it's inception, Servex has been known as one of Malaysia's top suppliers of high quality ICT products, earning a reputation as the leading "one-stop" computer component distributor in the country. In keeping with its commitment towards superior service standards, Servex has built strategic alliances with highly reputable business partners. As an appointed service provider for Servex, Highpoint handles the RMA claims for Servex's Apacer thumbdrive & RAM, Asus motherboard & VGA card, Toshiba/Seagate Harddisk and PK UPS as well as Apple's DOA claim for Apple products such as notebooks, desktops and tablets.
A worldwide technology leader in the media and entertainment sector, Technicolor is at the forefront of digital innovation. Highpoint truly understands the need to continuously keep abreast of latest technological advances and as such has gained Technicolor's trust in handling repairs for their Astro decoders.   Fuji Xerox has a vast and extensive range of document solutions to meet the needs of any business and is a global brand synonymous with leadership in document services and technologies. Here at Highpoint, we understand the demands of the business world for speed and efficiency and as such have been entrusted with handling repairs for Fuji Xerox Colour/Monochrome Laser Printers as well as Multi-Function devices.

ZTE Mobile Devices is a division of ZTE Corporation, a global telecommunications equipment, networks and mobile devices company headquartered in Shenzhen, China. ZTE is one of the Top 5 mobile handset and smartphone manufacturers in the world, offering a complete range of mobile devices, including mobile phones, tablets and mobile broadband modems. To meet the fast growing demands of the Malaysian market for nationwide support, ZTE appointed Highpoint as their Authorized Service Provider effective from July’13.


Founded in 1987, ViewSonic has been a market leader with some of the latest visual technologies on the market for more than two and a half decades. Dedicated to providing their customers and partners with complete, intelligent, interactive and integrated solutions that best meet their computing needs, Viewsonic appointed Highpoint in 2016 to provide warranty support for their product range


Set apart by the unique philosophy of “Because it matters”, BenQ is committed to empower people today to live better, increase efficiency, feel healthier and enhance learning through people-driven, innovation-fueled products, services and solutions. As such, it was only natural for BenQ to appoint Highpoint to provide support services for their digital projectors, professional monitors, interactive large-format displays & mobile device.


Dahua Technology is the 2nd largest global leading surveillance company with around 13,000 employees worldwide offering Dahua solutions, products, and services in over 180 countries and regions. Recognising Highpoint as an established service provider in the Malaysian market, Dahua appointed Highpoint to handle their warranty support services nationwide.



Founded in 1986, is Asia’s Top 100 Tech Company and Taiwan’s Top 20 Global Brand and has won 13,500 international awards such as the iF Design Award, Red Dot Design Award, Good Design Award & Taiwan Excellence Award. Being consumer oriented from product design to end of value chain, Gigabyte has built up a complete service network globally by engaging industry leaders to provide top notch warranty support services for their valued clients. 


Gigabyte’s premium gaming brand Aorus, the pinnacle of hardware excellence, provides a full spectrum of innovative gaming products which deliver ultimate performance and exemplifies the PCs capability of bringing gamers unprecedented enjoyment. Keeping in mind the high demands of this market sector, Highpoint ensures optimum support is provided to meet user expectations.



LG Electronics was established in 1958 and has since led the way into the advanced digital era thanks to the technological expertise acquired by manufacturing many home appliances such as radios and TVs. LG Electronics has unveiled many new products, applied new technologies in the form of mobile devices and digital TVs in the 21st century and continues to reinforce its status as a global company.


As a world leading gaming brand, MSI is the most trusted name in gaming and eSports. We’ve dedicated countless hours and numerous resources to the eSports community to support the world’s most aspiring gamers and leverage their gaming expertise to optimize our product design. MSI has integrated all gamers’ coveted functions into its gaming rigs, eliminating the tedious trial and error by themselves and pushing the performance beyond limits. The determination to surpass past achievements has made MSI a ‘True Gaming’ brand throughout the industry!

Jabra is part of the GN Group, established almost 150 years ago and today we’re the only people creating consumer headphones, professional headsets and hearing aids under one roof. We take these capabilities and work with single-minded purpose – to make your life sound better.





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